1. Data controller

In compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), please be advised that the personal data collected through this website will be processed by:

Responsable: Solid Forest S.L.
NIF/CIF: B19266220
Domicilio: C/ Circe 49A, 28022, Madrid, España
Email: info@solidforest.com
Teléfono: (+34) 911 294 374

The regulations require that this information be clear, accessible, and up-to-date.

2. Personal information we collect

Through our contact forms and software demo request forms, we collect only the information that users provide:

• Basic contact information
• Message or request sent

In addition, the site uses Google Analytics, which collects browsing data such as IP address, device, browser, and pages visited. This type of information falls within the guidelines recommended by the AEPD.

3. Purposes of the processing

We process personal data for the following purposes:

• To manage requests for information.
• To manage requests for software demonstrations.
• To respond to inquiries submitted via website forms.
• To analyze website usage and improve its performance (via Google Analytics).

Providing clear and specific purposes is required under GDPR’s transparency principle.

4. Legal basis for processing

The legal bases that permit the processing of personal data are:

• User consent, granted when submitting any website form.
• Legitimate interest, regarding website analytics and performance optimization.

The GDPR requires explicit consent and transparency about the applicable legal bases.

5. Data Retention

Personal data will be retained only for the time necessary to handle the request or inquiry made.
If a potential commercial relationship exists, data may be stored while mutual interest remains and always within legally permissible periods.

6. Recipients of the Data

No personal data will be shared with third parties unless legally required.
However, Solid Forest S.L. may rely on third‑party service providers (e.g., hosting or analytics providers), who act as data processors under contracts that comply with Article 28 of the GDPR.

7. International Data Transfers

The use of Google Analytics involves international data transfers to the United States. Such transfers are carried out under the safeguards established by the GDPR for international data transfers.

8. Rights of the User

Users have the right to:

• Access their personal data
• Rectify inaccurate data
• Request erasure (right to be forgotten)
• Object to processing
• Restrict processing
• Request data portability

The AEPD provides official templates to facilitate the exercise of these rights.

To exercise these rights, users may contact: info@solidforest.com
Users may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Data Security

Solid Forest S.L. implements appropriate technical and organizational measures to ensure confidentiality, integrity and security of personal data, following recommendations from the European Data Protection Board.

10. Cookies

This website uses technical and analytical cookies (Google Analytics).
Details regarding their use and how consent is managed can be found in the website’s Cookie Policy.

11. Changes to This Policy

Solid Forest S.L. reserves the right to modify this Privacy Policy to reflect updates in legislation, technology or improvements to the website.
Any changes will be published on this page.